Terms of service
Terms of Service
Effective Date: January 2026
Last Updated: January 2026
Overview
This website is operated by Beijing Interstellar Wanxiang Technology Co., Ltd. Throughout the site, the terms "we", "us", and "our" refer to Beijing Interstellar Wanxiang Technology Co., Ltd., the legal entity operating the Skinwhim brand.
Skinwhim provides this website, including all information, products, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, including additional terms and policies referenced herein.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree with these terms, you may not access the website or use our services.
Contracting Entity and Company Information
These Terms of Service constitute a legally binding agreement between you and the following contracting entity:
Brand: Skinwhim
Operated by: Beijing Interstellar Wanxiang Technology Co., Ltd.
Registration Number: 91110105MAK2H4CH4C
Established: December 5, 2025
Business Address:
Unit 810A, Room 1-10, 8th Floor, Building 1,
No. Jia 50 Wangjing West Road, Chaoyang District,
Beijing, China
Email: support@skinwhim.com
All references to "we", "us", or "our" in these Terms refer to Beijing Interstellar Wanxiang Technology Co., Ltd., the contracting entity with whom you are entering into this agreement.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence, or that you have received permission from a legal guardian to use this website.
You may not use our products or services for any unlawful or unauthorized purpose. You must comply with all applicable laws and regulations when using our website.
You must not transmit viruses, malware, or any harmful code that may affect the operation of this website.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, copy, resell, or exploit any part of our website, products, or services without written permission from us.
Product Information
We make every effort to display our products accurately, including descriptions, images, and colors. However, we cannot guarantee that your device display will accurately represent product colors.
Product availability, pricing, and descriptions may be changed at any time without prior notice.
We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
Orders and Billing Information
We reserve the right to refuse or cancel any order placed with us. Restrictions may apply to orders that appear suspicious, fraudulent, or intended for resale.
You agree to provide accurate and complete payment, shipping, and account information when placing an order.
You are responsible for ensuring that your provided information is correct before completing your purchase.
Shipping and Delivery
Shipping times and delivery information are provided according to our Shipping Policy. Delivery estimates may vary depending on destination, customs processing, carrier delays, and order volume.
Skinwhim is not responsible for delays caused by circumstances outside our control, including customs delays, weather conditions, or carrier interruptions.
Returns and Refunds
All returns and refunds are subject to our Return Policy. Please review our Return Policy before requesting a return.
Customers must follow the required return process and provide necessary order information when requesting a refund or exchange.
Third-Party Services
We may provide access to third-party services or links. These third-party services are not controlled by Skinwhim, and we are not responsible for their content, accuracy, or practices.
Personal Information
Your submission of personal information through our store is governed by our Privacy Policy.
Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product details, pricing, promotions, shipping, or availability.
We reserve the right to correct errors, update information, or cancel orders if necessary.
Prohibited Uses
You are prohibited from using our website:
For any unlawful purpose
To violate intellectual property rights
To submit false information
To upload harmful software or viruses
To interfere with website security
To collect personal information without authorization
Disclaimer of Warranties
We do not guarantee that our website, services, or products will always be uninterrupted, secure, or error-free.
Your use of our website and products is at your own risk. Our services and products are provided on an "as available" basis unless otherwise stated.
Limitation of Liability
To the maximum extent permitted by law, Skinwhim and Beijing Interstellar Wanxiang Technology Co., Ltd. shall not be liable for indirect, incidental, or consequential damages arising from your use of our website or products.
Indemnification
You agree to indemnify and hold harmless Skinwhim and Beijing Interstellar Wanxiang Technology Co., Ltd. from claims arising from your violation of these Terms of Service or applicable laws.
Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to remain valid.
Termination
We may terminate or restrict access to our services if we believe you have violated these Terms of Service.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. Any legal action or proceeding arising under or in connection with these Terms shall be brought exclusively in the courts located in Chaoyang District, Beijing, China, and you irrevocably consent to the jurisdiction and venue of such courts.
Changes to Terms
You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Skinwhim
Operated by Beijing Interstellar Wanxiang Technology Co., Ltd.
Address: Unit 810A, Room 1-10, 8th Floor, Building 1, No. Jia 50 Wangjing West Road, Chaoyang District, Beijing, China
Email: support@skinwhim.com